Contact & support

Have a question about your shift calendar, iCloud sync, or Pro features? We're here to help—fast, friendly, and with the same privacy principles that guide everything we build.

We typically reply within 1-2 business days.

Quick tips

Details that help us help you

Share only what matters—we keep everything confidential and never ask for sensitive personal information.

What you were doing when the issue happened, and what you expected to happen.
Your iPhone model and iOS version (optional, but helpful for troubleshooting).
Whether iCloud sync is enabled or disabled on your device.

Your privacy matters

Support stays completely private

We use your support message only to help resolve your issue and improve the app. No analytics tracking, no selling data, no marketing use.

Learn more about our privacy practices

Get support

Send us a message

Tell us what you need help with and we'll get back to you as soon as we can.

Frequently asked questions

Will you ever ask for my password or payment details?

No. We will never ask for passwords, PIN codes, or payment information. If someone claims to be from RotaFlow and asks for these, it's not us.

Can I delete old support emails?

Yes. You can request deletion of any support conversation at any time. Just reply to a past support email or contact us with the details.

Who has access to my support emails?

Only our support team. We never share support conversations with third parties, advertisers, or data brokers.

How do I report a bug?

Use the contact form and select 'Bug or technical issue' as your topic. Include what happened, what you expected, your device, and iOS version.

Do you collect analytics from my support request?

No. We don't use any analytics tools on our website or in support. Your message is just a message—nothing is tracked or profiled.

Prefer email?

Direct email support

You can also send an email directly. You'll get the same fast, friendly response.

Support email addresssupport@rotaflow.app

Ways to get help

Choose what works best for you.

Every support channel follows our strict privacy principles—no tracking, no data sharing, just direct help.

In-app support

Open Settings > Contact & support to send a message. We automatically include your app version and device type to help us troubleshoot faster.

Best for quick questions and bugs.

Email form on this page

Fill out the form below to reach us via email. No account needed—just your email and your question.

We reply directly to the address you provide.

Privacy & data questions

Want to know how we handle your shift data or have a privacy concern? We've documented everything.

Read our privacy policy